Accessibility

First Nation Approvals is committed to making our website accessible to everyone, regardless of ability. We believe that every person in BC — including those with disabilities — deserves equal access to vehicle financing information and services.

1. Our Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. These guidelines are published by the World Wide Web Consortium (W3C) and form the basis of accessibility requirements under the Accessible British Columbia Act, SBC 2021, c. 19.

2. What We Have Done

We have implemented the following accessibility features:

• Keyboard navigation — all interactive elements (buttons, links, form fields) are accessible by keyboard without a mouse
• Focus indicators — visible focus outlines are displayed when navigating by keyboard
• Alt text — all meaningful images include descriptive alternative text for screen readers
• Semantic HTML — headings, lists, and landmarks are used correctly to support assistive technology navigation
• Colour contrast — text and interactive elements meet or exceed WCAG 2.1 AA minimum contrast ratios (4.5:1 for body text)
• Responsive design — the website is fully usable on mobile devices, tablets, and desktops at any zoom level up to 200%
• Form labels — all form fields in the application process include descriptive labels and ARIA attributes
• Error identification — form errors are identified in text, not colour alone
• Language declaration — the primary language of the page is declared in the HTML to support screen readers
• Progressive enhancement — core content and functionality is available without JavaScript

3. Known Limitations

We continue to work on improving accessibility across all pages. Known areas we are actively addressing:

• Multilingual pages (Punjabi, Mandarin, Korean, Farsi, Portuguese) are in progress and may have incomplete translations or reduced accessibility features until fully implemented
• Some third-party embedded content (such as maps or lender portals) may not meet full WCAG 2.1 AA conformance — we are not responsible for third-party content but will seek accessible alternatives where possible

4. Alternative Access

If you are unable to access any part of this website due to a disability, or if you need information in an alternative format, please contact us and we will assist you:

• Phone: — our team can take your application by phone
• Email: areeb@drivenationautogroup.ca
• In person: Visit our Langley, BC location — please contact us in advance to arrange assistance

5. Feedback

We welcome feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please contact us:

First Nation Approvals — Accessibility Feedback
Drive Nation Auto Group
Langley, BC
Email: areeb@drivenationautogroup.ca

We aim to respond to accessibility feedback within 5 business days.

6. Applicable Legislation

This accessibility statement is provided in the spirit of the Accessible British Columbia Act, SBC 2021, c. 19, which requires organizations in BC to identify, remove, and prevent barriers to accessibility for persons with disabilities. While this Act currently applies primarily to the BC public sector and designated organizations, we voluntarily adopt these principles as part of our commitment to inclusive service.